Posts Tagged ‘Tech’

Protectionist US moves worry Indian tech firms

July 15th, 2010

Indian exporters of software and related services are seeking to tap an expected increase in technology spending in the US, their biggest market, but concerns of protectionist barriers in the world’s largest economy are still rife.

Late last month, Congressmen Gary Peters, Tim Bishop and Jerry McNerney proposed another legislation to curb outsourcing to countries such as India. Called the Stop Outsourcing and Create American Jobs Act of 2010, the Bill aims to discourage US firms from shipping jobs overseas.

“Outsourcing has contributed to unprecedented job losses in my home state of Michigan over the past decade,” Peters said in an email on the rationale for the legislation.

Indian software exporters have been hopeful of receiving a boost from the US recovery from recession that prompted US clients to slash technology spending. Industry body Nasscom has forecast that exports would rise to $57 billion (Rs2.65 trillion) in the year to next March from $49.7 billion in the last fiscal.

If enacted, the legislation proposed by Peters, Bishop and McNerney would allow the US government to give preference to firms not engaged in shipping jobs overseas in awarding contracts. It deters US firms from using tax havens and creating jobs overseas by increasing civil and criminal penalties for illegal transactions involving a tax haven country, such as fraud, false claims and tax evasion.

“I don’t believe that the US government should be rewarding companies that move jobs overseas with contracts funded by American taxpayers,” said Peters, a Democratic member of the US House of Representatives. He referred to two non-partisan studies to back his argument. While the Congressional Research Service says 3.4 million service sector US jobs would be outsourced overseas by 2015, the Government Accountability Office (GAO) said in a 2009 study that around 83 of the 100 biggest public corporations have subsidiaries in tax haven countries.

Nasscom has been lobbying with US senators and policymakers for several years now to stop any such legislation from going through.

“Any kind of Bill which penalizes IT outsourcing would lead to distortion in the globalized marketplace,” said Ameet Nivsarkar, vice-president, global trade development, Nasscom. “There have been quite a few Bills aimed at curbing outsourcing that have been introduced recently. The high unemployment rate in the US—9.5% in June—is a big challenge and the government there is trying various ways to create more jobs. But we have to see how many of such legislations are actually passed and become law,” he said.

Infosys Technologies Ltd, India’s second largest software maker, is not feeling the heat of anti-outsourcing sentiment in the US, but is keeping a close watch on the Comprehensive Immigration Reform Bill which yet to be introduced, CEO S. Gopalakrishnan said on Tuesday.

The Bill, being initiated by Senator Charles Schumer, is expected to focus on H-1B and L1 visas given to IT and other professionals and could possibly impose some restrictions on them. Infosys plans to apply for 3,000 visas this fiscal.

“The success of such Bills depends on (the) length to which people would go to stop outsourcing. Barring companies from participating in government contracts could be one of the ways to punish them for outsourcing,” Bala Rajaraman, a partner at consultancy Deloitte, said.

Another cause of worry for the software industry is the American Jobs and Closing Tax Loopholes Act, which is on similar lines as the Stop Outsourcing and Create American Jobs Act. While the former has been passed by the House of Representatives, it is yet to be cleared by the US Senate.

“With the elections to the US Senate scheduled to be held in November, the protectionism sentiment will only rise in the months to come,” said the CEO of a leading business process outsourcing firm, who did not want to be identified.

Source:http://www.livemint.com/2010/07/14220457/Protectionist-US-moves-worry-I.html?atype=tp

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A New Face in Tech Services

July 8th, 2010

The tech outsourcing business is going mainstream. Far from being a service that only big and mighty players like IBM and GE could master, its benefits are more obvious and it’s becoming accessible to a larger number of companies both as beneficiaries and providers. That means the industry’s pioneers have to change their business models and move faster than their new rivals, anticipating what the upcoming challenges and opportunities are, and seizing them.

One such firm is California-based NeoIT, one of the early advisory firms in the business. Neo-IT, run by former techies from companies like Nortel, discovered a niche for itself as a match maker, identifying tech services providers in India for the big multinational global players who were then new to the game, and hadn’t figured out the landscape.

Problem is, the outsourcing industry has been demystified. So that means there isn’t much use for matchmakers anymore, Avinash Vashistha, Neo-IT’s founder. “Everyone is smart about who to join with, what their expertise is, what the requirements are, which countries, which players offer what, who the legacy systems experts are, the enterprise services, the insurance experts. It’s all there on the Nasscom Web site. That edge of information is gone just by Googling,” he says.

What’s the next level, then? Four months ago, Vashishta started a new firm, Tholons, to lead the new wave. The large firms are starting to integrate their offshore outsourcing and onshore outsourcing models, he explains. The big ones are doing a mix of both, and so Vashistha will partner with consultants like TPI, Everest and even Boston Consulting Group to help big firms identify performance standards, and potential acquisition targets which can be a good fit for the company’s outsourcing needs. “Normally they’d go to the investment bankers,” says Vashistha. “But we bring more value because we are insiders in the business, and know which players will benefit from being acquired or acquiring.”

But the most interesting part of Tholons’ strategy will benefit small and medium sized companies, which have not been able to take full advantage of the outsourcing game. “Now the small guys will have a chance to play the big game,” says Vashishta. Because small firms can’t pay Tholons’ fat fees, Vashistha asks for a piece of their equity in lieu of payment, and promises them doubled profits by advising them what to offshore and how to save costs. So if Tholons takes a 50% stake in a small, $10 million in revenues firm that needs to offshore its business to survive, Tholons helps them navigate, watches their performance, and then when business grows to $20 million in revenues, they split the profits.

Tholons has raised $35 million from the hedge funds, and Vashistha says they can have more. So far, there have been no deals, but the firm expects to do four over the next 12 months.

Source:http://www.businessweek.com/blogs/eyeonasia/archives/2006/06/a_new_face_in_tech_services.html

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HCL Tech reports high Q3 results

April 22nd, 2010

HCL Technologies on Wednesday said that the company has registered a profit of Rs. 262.57 crore for the third quarter ending March 31. In percentage terms, it means that it has increased by 72 per cent for the period as compared to last year.

The company which is into the business of software outsourcing said that it has managed to show such an increase since it went for many strategic moves.

HCL Tech also reported a total income of Rs. 1,287.11 crore, that is higher than the Rs. 1,048.90 crore reported last year. The figures have been calculated based on the Indian Accounting Standards, it said in its filing with the BSE.

Post the profits, the board of the company has proposed an interim dividend of Re. 1 per share with a face value of Rs. 2.

Talking about the same, Shiv Nadar the Chairman and Chief Strategy Officer of HCL Tech said that the post-recession phase has been transformational for the company. He also added that he was sure that the company with its unique position can face any tough situation.

The company has 58,129 employees working for it at present.

Source:http://www.topnews.in/hcl-tech-reports-high-q3-results-2259322

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MNCs, local cos slug it out for tech deals

April 1st, 2010

As India’s top tech firms chase nearly $15 billion worth of outsourcing contracts to be renewed this year by global customers, they face increased competition from multinational rivals offering price discounts.

Around 422 outsourcing contracts, worth nearly $15 billion, are set to expire this year, providing an opportunity to Tata Consultancy Services (TCS), Infosys and Wipro, according to outsourcing experts.

“The time when Indian companies had a price advantage over non-Indian ones is gone,” said Siddharth (Sid) A Pai, partner & managing director at outsourcing advisory firm TPI India. “Global players have lower operating margin expectation and thus greater flexibility to offer discounts,” he added.

Multinational rivals IBM, Accenture, and Capgemini have increased their India presence to offer lower prices to clients by offshoring more projects to the country. At the peak of the economic downturn, global majors offered 35-50 percent discounts on high-end services, and continue to offer 8-10 percent discount till date, said Arup Roy, senior research analyst at Gartner.

Operating margin, or profitability, of Tata Consultancy Services, Infosys, and Wipro are between 17-30 percent, compared with 11-16 percent for Accenture and IBM. “Their Indian counterparts have an established reputation in financial markets of delivering higher margins, which will make it harder for them to offer lower billing rates, Mr Pai added.

TPI estimates that nearly two-thirds of the $15-billion deals are currently with companies from US and Western Europe. Around 89 percent of renegotiated deals are awarded to the incumbent outsourcing partner, Mr Pai added.

As an aftermath of the global slowdown, most of the remaining deals will go to larger, established Indian companies. An analyst with a domestic brokerage said India’s top-five IT outsourcing companies can easily expect $3.5 billion worth of new deals this year.

Large deals are being broken down and customers are outsourcing to multiple vendors where earlier there was only one. Accenture’s percentage of revenue from contracts, in which it is the only partner, has fallen from 60 percent to 50 percent in one year, said an analyst with an MNC brokerage who asked not to be named. Indian companies stand to gain from this, he added.

Volume of business outsourced to India, including to MNC operations in the country, is expected to rise to 40 percent of total outsourcing by the end of 2010 from 23 percent last year, he said.

“Outsourcing revenue from India will double.” Yet these new contracts will come at around 5 percent lower billing rates, according to an average estimate of five analysts. New business would account for around 20 percent of total business, given faster client addition affecting realised billing rates by 1 percent if all else remains constant.

Indian companies may also need to forgo some margins as clients aim for better service, which vendors have to commit to at the start of the contract, said Mr Pai of TPI.

“Companies will change services mix and billing models to absorb this hit,” the MNC brokerage analyst said.

Clients are also beginning to pay a premium for more onsite presence and alternate locations to India for some functions, which puts Indian players at a disadvantage, Mr Pai of TPI, that helps clients negotiate outsourcing deals, said.

Mr Roy of Gartner added: “Indian companies have several challenges to cope with like linearity in business model, high dependence on few countries and regions and high business volume from low end services such as application management.”

Source:http://www.tradingmarkets.com/news/stock-alert/tacsf_wit_mncs-local-cos-slug-it-out-for-tech-deals-886873.html

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Tech spending will grow significantly in 2010

January 13th, 2010

Government and business spending on information technology will grow 6.6 percent in 2010, a new report from Forrester Research says.

IT spending will grow “at more than twice the rate of gross domestic product this year,” company vice president and principal analyst Andrew Bartels noted. IT spending in the U.S. dropped 8.2 percent last year.

GDP is projected to grow about 3 percent this year, economists polled for the most recent Blue Chip Economic Indicators report say.

On a global basis, Forrester Research reports, IT spending is expected to rise 8.1 percent in 2010 after falling 8.9 percent in 2009. Hardware and software spending will increase the most – 8.2 and 9.7 percent, respectively – and expenditures on IT outsourcing are anticipated to grow 7.1 percent.

Businesses may spend more on smartphones and other connectivity devices in 2010. Smart mobile devices like iPhones and BlackBerry phones will see rapid uptake this year, Morgan Stanley suggested late in December: Smart mobile uptake is growing five times faster than desktop internet uptake did.

Source:http://job-news.odesk.com/technology-platform-news/tech-spending-will-grow-significantly-in-2010-report/

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Indian tech sector seen to have turned biz facilitator

December 11th, 2009

India’s IT sector has moved on from being a “low-cost IT service” to the world to being a “high-value business facilitator”and the country can no longer depend on cost advantage alone but look to deliver value, according to VK Mathews, convenor of the IT panel of CII’s Kerala state council.

Speaking at the CII-Kerala IT department organized India IT Summit here, Mr Mathews said the Indian IT sector had contributed more as an “exporting producer of software” during 2000-2009 rather than a consumer of IT, and that the industry had transitioned through body shopping to system development/maintenance to strategic IT outsourcing.

Tracing the transformation of the tech sector in the country, he said it was underlined by MNCs setting up massive offshore centers in India, emergence of big Indian IT companies, and hundreds of thousands of university students opting to graduate in IT-related subjects.

Mr Mathews said cost and scalability were key contributions of the tech sector and that technology and process competence were the key strengths.

Pointing to the changing trends in the sector, he said the role of IT was fast changing from that of supporting to transforming businesses, with customers wanting to relate IT with value. This, in turn, has put the onus on IT companies to explore how IT can help reduce cost of business and manage growth.

Kerala chief minister VS Achuthanandan said the state government planned to invest nearly Rs 2,000 crore during 2009-11 towards infrastructure development at its IT parks, and invited IT companies to participate “in the e-governance journey of the state and help make it a success”.

He said the state government had declared free and open source software as the medium for software application in the state, and welcomed companies working in the free and open source domain to make Kerala their base.

Source : http://economictimes.indiatimes.com/infotech/ites/Indian-tech-sector-seen-to-have-turned-biz-facilitator/articleshow/5324306.cms

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Tech Mahindra to execute contracts for MTN, Etisalat

December 10th, 2009

The Kolkata operation of Tech Mahindra (TechM), the telecom software arm of the Mahindra Group, is picking up steam. The company’s 1,000-member Kolkata team has just been asked to execute a string of mega telecom outsourcing contracts for South Africa’s MTN, UAE’s Etisalat and Saudi Telecom, a senior official familiar with the matter told ET.

Not only is TechM developing advanced business intelligence solutions for MTN’s Nigerian operation out of Kolkata, it is also doing a sizeable chunk of the systems integration work for Etisalat and Saudi Telecom’s greenfield rollouts in India and Bahrain, respectively.

“Since the rollout of any greenfield mobile network involves installation of diverse network equipment and business support systems procured from multiple vendors, systems integration is a critical exercise. That is what Tech Mahindra is doing for Etisalat and Saudi Telecom through its delivery centres like the one in Kolkata,” said a source close to developments.

Mum’s the word at Tech Mahindra on the Etisalat, Saudi Telecom and MTN outsourcing deals being implemented by the Kolkata team. In response to ET’s email query on the details of these contracts, a Tech Mahindra spokesman wrote back: “As a company policy, we do not comment on client information or market speculation.”

Be that as it may, the latest developments come at a time when Tech Mahindra is ramping up its Kolkata operation in a big way. Indications are that the company’s upcoming 12-acre campus in the Bantala IT SEZ in the city’s eastern fringes will house the operations of its IT/telecom software development delivery centre and its BPO unit. Close to 2,000 IT professionals will initially work at this campus that is slated to become operational by December 2010. Once fully ramped up, it will be equipped to hold close to 4000 professionals.

At present, Tech Mahindra’s IT services and BPO operations happen out of separate facilities in the city. What is, however, not known is whether its Bantala SEZ will also house the city operations of Mahindra Satyam. Tech Mahindra recently surrendered the 2.77-acre plot that was alloted by the West Bengal government to Satyam Computers for a software development facility at Salt Lake Sector V, which never happened.

“Tech Mahindra, which now owns Satyam Computer, has decided to surrender the 2.77-acre plot as it says it is setting up a brand new IT campus at the Bantala IT SEZ. We have no information at this stage whether the campus will also include the offices of Mahindra Satyam,” said a senior official in the state IT department.

Source : http://www.tradingmarkets.com/.site/news/Stock%20News/2714041/

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