Posts Tagged ‘TPI’

Industry outsourcing adoption patterns changing

June 11th, 2010

TPI, the largest sourcing data and advisory firm in the world and a unit of Information Services Group, Inc., a leader in the information-based services industry, today announced the release of the TPI Momentum 2010 Market Trends & Insights Vertical Industries Report, a comprehensive look at outsourcing activity in 27 major sectors of the economy that shows the factors driving new outsourcing adoption, client decision-making, and spending levels vary dramatically by market segment.

Cost-cutting imperatives brought on by weak economic conditions are affecting outsourcing activity in all verticals, including several that traditionally have outsourced only sparingly. Meanwhile, outsourcing spending is falling in some of the largest verticals, including Diversified Financials, Consumer Durables and Banking.

“There are clearly new industry, regulatory, political and technological drivers that are impacting outsourcing activity,” said TPI Momentum Chief Research Officer Paul Reynolds. “This report highlights the specific, topical factors that impact outsourcing spending levels and decision-making within each of these verticals.”

The report, which combines proprietary market data on outsourcing activity within the Forbes® Global 2000 (G2000) largest public companies with commentary from TPI’s expert advisors, is designed to help service providers and market watchers identify the latest critical market trends and opportunities.

With more than 260 pages and more than 1,500 charts and graphs, it features a global market overview plus individual chapters on 27 vertical industries. It shows not only total spending by G2000 companies within each industry, but also documents the specific services being outsourced and identifies which service providers are winning the contracts. TPI advisors share their recent experiences from real-world sourcing engagements to provide insight into the specific factors that are influencing decision-making in each industry. “Most service providers go to market by vertical, and our research was designed with this in mind,” Reynolds said.

TPI has identified common influences that span markets, such as cost-cutting initiatives, government involvement, technology and increasing demand from emerging markets. The specific outsourcing opportunity within each industry is shaped by penetration rates, historical spending levels, current catalysts and other conditions.

TPI found significant year-over-year changes in the market opportunities for two-thirds of the 27 industries studied. Some industries that were previously weak for hunting new prospects are now much more promising, while in other industries service providers would be better served by trying to expand relationships with current clients.

Other findings and highlights from the report include:

G2000 companies collectively spent $71 billion in annualized contract value (ACV) on outsourcing in 2009, a 3 percent increase over 2008, and those companies that outsourced spent an average of $104 million in ACV each year. However, there are significant differences in average spending by vertical. In Telecommunications Services, ACV averaged more than $300 million, while in Construction it was less than $25 million.

TPI is currently tracking an active outsourcing contract in 34 percent of G2000 companies, up 2 percent over 2009. In certain industries, such as Telecommunications Services and Aerospace and Defense, outsourcing is a common business practice, with more than 60 percent of G2000 companies with an active outsourcing contract, while penetration in verticals such as Construction and Trading Companies is much lower.

Source:http://smetimes.tradeindia.com/smetimes/news/pr_newswire/2010/Jun/11/Industry-outsourcing-adoption-patterns-changing-study.html

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Demand for IT Outsourcing jumps

February 4th, 2010

The TPI Index reveals a surge in demand for IT Outsourcing services across Europe towards the end of 2009.

The IT Outsourcing sector in Europe, Middle East, and Africa (EMEA) experienced a strong recovery in the final few months of last year, with continued signs of cautious optimism set for 2010, according to Duncan Aitchison, TPI president and partner.

TPI, the world’s largest outsourcing advisory firm, this week published its quarterly report on the sector.

The 4Q09 EMEA TPI Index, which tracks commercial outsourcing contracts valued at €20 million or more, showed Total Contract Value (TCV) in the region hit €12.4 billion in the last three months of the year, an increase of 135% compared with the previous quarter and 61% year-on-year.

EMEA’s strong performance in the quarter drove the global market and contrasted sharply with a modest sequential improvement in the Americas and a decline in Asia Pacific. Fourth-quarter TCV in the region was just shy of the level achieved in the second quarter of 2008, the last quarter before the downturn in the sourcing market began, and mega-deal TCV reached €4.7 billion, the highest level in six quarters in EMEA.

However, as in other regions of the world, the strong quarterly performance was not enough to offset the effects of the global recession and the pause in outsourcing decision-making on full-year results. EMEA’s €29.3 billion of TCV for 2009 represented a 21% year-over-year decline and was the lowest annual total for the region since 2006. In the United Kingdom – the world’s second most mature outsourcing market after the United States – full-year TCV fell by half from its 2008 level.

“There was a strong recovery for IT Outsourcing demand in the fourth quarter of 2009 after a slow start to the year – this increase was primarily driven by two mega-deals signed towards the end of the year,” Aitchison explained to PublicTechnology.net. “Due to the economic climate, many businesses have been reluctant to embark on mega-deal partnerships, however recent activity indicates a growth of confidence in decision making within large corporations in Europe. As the broader economic picture begins to stabilise we are beginning to see larger businesses launching more strategic initiatives.

Looking to the year ahead, Aitchison commented that, “Heading into 2010, the mood is one of cautious optimism for IT Outsourcing demand. Over the next 12 months we expect to see a steady increase in IT Outsourcing demand, however there are still delays in decision making and business confidence remains fragile.”

“In terms of business attitudes, this year we expect many organisations to continue to place a heavy focus on reducing costs and capital expenditure. There has also been an increased interest in rationalising vendor relationships and applications. The potential impact of ‘cloud’ and the associated increase in the number of pilot initiatives in the market services arena is also climbing up the CIO sourcing agenda.”

“TPI’s research reinforces the NOA’s 2010 outsourcing predictions,” said Martyn Hart, chairman of the National Outsourcing Association. “While outsourcing was still seen as a viable cost cutting tool most budgetary pressure was put on suppliers in existing outsourcing relationships. Business leaders were loath to instigate new relationships with the often high upfront costs and governance investment that come with new outsourcing deals. This resulted in the slump in outsourcing mega-deals last year.”

In contrast to Aitchison, Hart believes 2010 to be a mixed bag for the sector. “2010 looks set to be a game of two halves,” he said. “On one hand we see optimism rising in the private sector with companies using outsourcing to seize growth opportunities and re-skill with minimal risk. Many of those deals held-off by prudent procurers will also finally be implemented. On the other hand, however, we may see what amounts to a ‘public sector recession’ wreaking havoc on those people and organizations in charge of public service delivery.”

“The Tories threaten ‘the end of big IT projects,’ while both them and Labour are likely to cut spending severely never mind who ends-up in power. Outsourcing and offshoring can and will be used positively in both sectors so we expect sizeable industry growth across the board.”

Source: http://www.publictechnology.net/modules.php?op=modload&name=News&file=article&sid=22513

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Outsourcing emerges from the recession

February 3rd, 2010

Companies that delayed outsourcing contracts and cut budgets as the recession hit are signing up for IT projects again, according to new research.

Outsourcing advisory firm TPI tracks commercial worldwide outsourcing contracts valued at €20m (£17.5m) or more.

The firm’s latest index shows that the number of companies seeking to outsource IT and business processes surged in EMEA during the fourth quarter of 2009, reaching a total contract value of €12.4bn (£10.8bn). The figure represents an increase of 135 per cent compared with the previous quarter and 61 per cent year on year.

Outsourcing contract value for the three-month period nearly reached the level achieved in the second quarter of 2008, the last quarter before the downturn affected the market.

“The fourth quarter showed clear signs of recovery but, as expected, the recession took a toll on the full-year results,” said Duncan Aitchison, EMEA president at TPI.

“The market clearly bottomed in the first half of 2009, but managed to turn in the second half of the year.”

The total value of outsourcing projects reached €29.3bn (£25.6m) during the whole of last year, a 21 per cent year-over-year decline.

In the UK, which is the world’s second most mature outsourcing market after the US, the value of outsourcing contracts signed was half its 2008 level, TPI said.

The research also showed that the shift to smaller outsourcing deals with multiple providers is continuing. TPI said that over 70 per cent of the contracts studied were for less than €80m (£70m), the highest percentage in EMEA outsourcing history.

Most of the outsourcing contracts signed in EMEA were for IT operations, followed by business process outsourcing.

Source:http://www.v3.co.uk/v3/news/2257196/outsourcing-projects-rise-again

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Wipro Sets up Global Services Delivery From China

November 26th, 2009

Indian outsourcer Wipro has set up a global services delivery center in Chengdu in southwest China, targeting customers in the U.S., Europe, and other markets outside the country.

The company already runs a services center in Shanghai with about 300 to 400 staff. The center, set up in 2004, is focused on local customers and on Chinese operations of multinational companies, Suchira Iyer, general manager at Wipro Chengdu, said Thursday.

The move by Wipro to open a global services facility in Chengdu reflects a growing trend for Indian outsourcers to set up global delivery facilities outside India. “The center is part of our strategy to have development centers worldwide, and to use local talent that is available across the world,” Iyer said.

Indian outsourcing companies have to become global with the flexibility to offer services from a large number of countries, said Siddharth Pai, a partner at outsourcing consultancy Technology Partners International (TPI) in Houston.

Setting up operations outside India also helps outsourcers offer their customers assurances about business continuity and disaster recovery, analysts said.

The center at Chengdu has 100 staff with plans to increase the number to about 1,000 in a few years, Iyer said. Chengdu offers skilled staff at costs similar to those in India, she added.

The Chengdu center, though predominantly focused on foreign customers, will also address the local market, Iyer said.

Chengdu has a large number of universities, and there is large pool of skilled staff that Wipro hopes to hire, she said. The local government in Chengdu is also actively promoting outsourcing, she added.

The Chengdu center will provide IT and business process outsourcing (BPO) services, Wipro said.

The center will have an initial focus on testing and enterprise application services for the manufacturing, banking, financial services, and insurance industries. It will provide multilingual services in English, Chinese and Japanese, Wipro added.

Source : http://www.pcworld.com/article/183226/wipro_sets_up_global_services_delivery_from_china.html

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