Posts Tagged ‘USA’

Wipro Sees Rosier End to Year as US Clients Spend

October 24th, 2014

India’s third-biggest software services firm Wipro Ltd , under pressure to improve lacklustre sales growth, said it saw a rosier end to the year as more confident US clients increase spending.Outsourcing35
Wipro, which provides outsourcing services for big-name clients such as US bank Citigroup, posted an 8 percent increase in second-quarter net profit on Wednesday, narrowly missing expectations. It said it continued to face “headwinds” in key accounts, particularly European clients.

But chief executive TK Kurien, appointed in 2011 to turn around the technology firm, said there were improvements ahead as discretionary spending returns in North America.

“We expect the revenue to come back in quarter four of this year or maximum quarter one next year,” Kurien told reporters. “But it will come back.”

For the quarter ended Sept. 30, Bangalore-based Wipro posted consolidated net profit of 20.85 billion rupees ($340.4 million). Analysts, on average, were expecting Wipro to make 21.09 billion rupees, according to Thomson Reuters I/B/E/S.

Total revenue rose to 118.16 billion rupees from 109.91 billion rupees in the same period last year.

“Overall the demand environment continues to hold steady. In North America we see discretionary spend returning,” Kurien said. He added the group saw opportunities in continental Europe, where outsourcing has yet to expand to US levels.

Wipro added 50 new customers during the quarter.

Kurien was picked to lead the company more than three years ago by founder chairman Azim Premji, after Premji sacked joint CEOs Suresh Vaswani and Girish Paranjpe.

Wipro, however, has struggled to catch up with rivals such as Tata Consultancy Services and Cognizant Technology . Peer Infosys has itself been hit by management changes over the last couple of years, but has reassured investors with a new chief executive. [ID:nL3N0S51OA]

“Infosys has now laid out their plans, so we know what the idea is. Wipro has talked about plans for some time, but it does not show on results,” Ankita Somani, analyst with MSFL Research said.

Wipro said it expected revenues from its IT services business to be in the range of $1.81 billion to $1.84 billion in the current quarter. For thee quarter ended Sept., the unit saw revenues of $1.77 billion.

Shares in Wipro closed ahead of the results at 583.65 rupees on Wednesday in the Mumbai market.


Industrialisation boosts IT firms in Koramangala

September 22nd, 2014

Rapid industrialisation and partial privatisation of the telecommunication industry has fuelled fresh blood into the Koramangala-based IT companies. The industry insiders opined that the new developments have helped the industry to log at least 13-15 percent growth in second quarter of the current fiscal. Outsourcing11

T Umakanth Rao, director, Zarlina Systems Private Limited said, “In last two-three years, Koramangala has witnessed a rapid industrialisation along with partial privatisation in the telecom sector. IT being an integral part of these two major industries, has also witnessed a growth of around 13-15 percent in the second quarter of the current fiscal as a trickle-down effect.”


Rao went on to add that if the way the US and EU economy have shown the recovery, the growth rate in the IT industry may go beyond the 20 percent levels in the quarters to come in the current fiscal. He said that slowdown recovery among the EU nations and the US has helped industrialisation in the respective countries as well.

Such economic developments in first world nations help outsourcing business from these nations in Koramangala. Asked about the benefit of industrial growth in first world economies, and its benefit to the Koramangala-based BPO industry; T Umakanth Rao of Zarlina Systems Private Limited said, “In last three months, rate of IT outsourcing in Koramangala has gone up by around 8-10 percent.”


Naved Ahmed, director, MN Associates said, “Privatisation in the telecom sector is one of the major drivers in IT growth. Since, telecom sector requires lots of IT services like software programming, data processing, data storage solutions etc. Telecom sector has fuelled demand for the IT solutions in the locale and hence are cashing in on this opportunity.” On telecom privatisation helping the IT industry of Koramangala, he said that demand for IT solutions in the telecom sector has gone up by more than 30 percent in last six months.

Sushanth K Nair, proprietor, Innova Team Software, a Koramangala-based IT company which has base in New York as well said, “These days special economic zone (SEZ) has become a modern trend of executing organised business. Since, the SEZ helps IT companies to avail tax benefits; it is also a major reason for IT companies growing healthy these days.”


Nair further said that generally, IT companies run on low operation cost if compared to the industries fuelling its business these days. Hence, IT companies are growing faster in comparison to the industries which are outsourcing business to the Koramangala-based IT industry. He further added, “For rapid industrialisation, a manufacturer requires huge amount of money, however, for the IT companies need not to put much money to provide its services to the concerned company. They already have a resource readily available to aid such rapid industrialisation in the region.”

V Prasad, director, R&B Software Solutions, a Koramangala-based IT company said, “This growth in the Koramangala IT industry is expected to boost the IT exports also. He said that NASSCOM has predicted the Indian IT exports to be in the range of 15 percent. However, if we look at the Bangalore and Koramangala, the exports would be in the range of 20 percent as the area is considered IT hub in India.”


Commenting on IT growth translating into the job opportunities; Prasad said, “The IT and ITeS (information technology enabled services) sector has generated massive employment in the past and continues the trend of providing jobs. With online shopping, social media and cloud computing flourishing more than ever before in the locale, there is great demand for IT professionals in e-commerce and business to consumer firms, especially in Koramangala.” He said it fuelled IT hiring by around 5 percent in last quarter.


IT stocks gain after positive US economic data

August 28th, 2014

Firmness continued on the bourses in mid-morning trade. The barometer index, the S&P BSE Sensex, was currently up 115.76 points or 0.5% at 26,573.79. The market breadth indicating the overall health of the market was positive. The market sentiment was booutsourcing26osted by provisional data showing that foreign funds were net buyers of Indian during the previous trading session. ONGC gained on hopes of announcement of reforms by the government on subsidies and gas prices ahead of its share sale. IT stocks rose on positive economic data in US, the biggest outsourcing market for the Indian IT firms. HCL Technologies hit record high.

Key indices have remained in green after a strong opening triggered by higher Asian stocks and a first closing for S&P 500 in the US above 2,000 overnight.

Asian stocks rose after US data on durable goods and consumer confidence boosted optimism in the strength of the world’s largest economy. Meanwhile, there are expectations for quantitative easing and other steps by the European Central Bank. Crude oil prices rose ahead of the weekly US oil inventory data from the US government.

At 11:16 IST, the S&P BSE Sensex was up 115.76 points or 0.5% at 26,573.79. The index jumped 156.31 points at the day’s high of 26,599.12 in early trade, its highest level since 25 August 2014. The index rose 101.63 points at the day’s low of 26,544.44 in mid-morning trade.

The CNX Nifty was up 29.85 points or 0.38% to 7,934.60. The index hit a high of 7,946.85 in intraday trade, its highest level since 25 August 2014. The index hit a low of 7,929.50 in intraday trade.

The market breadth indicating the overall health of the market was positive. On BSE, 1,404 shares gained and 946 shares fell. A total of 78 shares were unchanged.

The BSE Mid-Cap index was up 43.05 points or 0.46% at 9,301.87, underperforming the Sensex. The BSE Small-Cap index was up 83.45 points or 0.82% at 10,256.83, outperforming the Sensex.

ONGC gained 1.99% on hopes of announcement of reforms by the government on subsidies and gas prices ahead of its share sale. The government plans to sell a stake in ONGC later this year. State run upstream companies share a part of the under recoveries of state-run oil marketing companies (PSU OMCs) by allowing discount in the prices of crude oil, PDS kerosene, and domestic LPG based on the rates of discount communicated by the Ministry of Petroleum and Natural Gas and the Petroleum Planning and Analysis Cell.

Oil India gained 2.08%.

GAIL (India) fell 1.27% as the stock turned ex-dividend today, 27 August 2014, for final dividend of Rs 5.90 per share for the year ended 31 March 2014.

IT stocks rose on positive economic data in US, the biggest outsourcing market for the Indian IT firms. Wipro (up 0.65%), and TCS (up 0.43%) edged higher. Tech Mahindra fell 0.01%.

HCL Technologies rose 3.21% to Rs 1,648.60 after hitting record high of Rs 1,649 in intraday trade.

Infosys rose 0.09%. At an investor conference yesterday, 26 August 2014, Infosys’ chief operating officer UB Pravin Rao reportedly reiterated the company’s 7% to 9% US dollar revenue growth guidance for the current financial year. Rao also reportedly said that Infosys would look to maintain operating profit margins at 24-25% for the current year.

Hindustan Media Ventures advanced 3.32% to Rs 165 after 0.47% equity changed hands in a bulk deal on BSE today, 27 August 2014. A bulk deal of 3.50 lakh shares was executed on the Hindustan Media Ventures counter at Rs 163 per share in opening trade on BSE today, 27 August 2014.

The market sentiment was boosted by provisional data showing that foreign funds were net buyers of Indian during the previous trading session. Foreign portfolio investors (FPIs) bought shares worth a net Rs 364.72 crore on Tuesday, 26 August 2014, as per provisional data from the stock exchanges.

The market may remain volatile in the near future as traders roll over positions in the futures & options (F&O) segment from the near month August 2014 series to September 2014 series. The near-month August 2014 F&O contracts expire tomorrow, 28 August 2014.

In the foreign exchange market, the rupee edged lower against the dollar. The partially convertible rupee was hovering at 60.49, compared with its close of 60.44 on Tuesday, 26 August 2014.

Crude oil prices rose ahead of the weekly US oil inventory data from the US government. Brent for October settlement was up 22 cents at $102.72 a barrel. The contract fell 15 cents to settle at $102.50 a barrel yesterday, 26 August 2014, after reaching $103.40 during the session. The US is the world’s biggest oil consumer.

At a meeting yesterday, 26 August 2014, the Central Board of Trustees (CBT) of the Employees’ Provident Fund Organization (EPFO) decided against investing in equities and Exchange Traded Funds (ETFs). The finance ministry had suggested EPFO to invest in equities to enhance returns for subscribers.

Asian stocks rose today, 27 August 2014, after data signaled a stronger US economy and Russia’s president hailed as “positive” talks over Ukraine. Key benchmark indices in Indonesia, Hong Kong, Japan, China, Taiwan, Singapore and South Korea were up 0.06% to 0.78%.

Trading in US index futures indicated that the Dow could gain 11 points at the opening bell on Wednesday, 27 August 2014. US stocks edged higher on Tuesday, 26 August 2014, to lift the S&P 500 index just a hair above the 2,000 mark, its first close above that milestone, after data that pointed to a brighter future for the US economy.

Bookings for goods meant to last at least three years climbed by a record 22.6% in July after a 2.7% gain in June that was bigger than previously reported, data from the Commerce Department in Washington showed. The Conference Board’s US consumer confidence index rose to 92.4 in August, the highest since October 2007, the New York-based private research group said.

Russian President Vladimir Putin yesterday, 26 August 2014, said talks with his Ukrainian counterpart over separatist fighting that’s killed more than 2,000 people were “positive.”

Meanwhile, there are expectations for quantitative easing and other steps by the European Central Bank. Ever since ECB President Mario Draghi’s comments at US Federal Reserve’s annual symposium in the United States on 22 August 2014, there have been expectations of quantitative easing and other steps by the ECB. Draghi said expectations of future inflation in Europe exhibited significant declines at all horizons this month.

Indian IT firms may report healthy revenue growth

July 9th, 2014

The top five Indian information technology (IT) services providers are expected to post healthy dollar revenue growth in the seasonally strong June quarter, following stable demand from the US and UK, which account for over three-quarters of overall sales of sales. Outsourcing8

Margins, however, may come under pressure because of wage increases in April, higher visa costs and a strengthening of the Indian rupee, said analysts.

India’s second largest software exporter Infosys Ltd is widely expected to post a 2-2.5% revenue growth in the three months ended 30 June over the preceding quarter, and also maintain its full-year revenue guidance of 7-9%, as it kicks off the earnings season for Indian IT firms on 11 June.

India’s largest IT services provider, Tata Consultancy Services Ltd (TCS), is estimated to post the highest revenue growth among top software exporters.

“TCS looks like the strongest of the pack, expect at least 5% sequential growth for them not just in June quarter, but also for September,” said an analyst at a foreign brokerage who did not want to be named.

“For Infosys, we expect a slower quarter and expect about 2.4% sequential growth—an improvement from their fourth quarter though. Infosys’s guidance will also be a crucial indicator of whether the recent top-level exits from the company have hurt them or whether it’s business as usual. When someone like a B.G. Srinivas leaves the company, it can have an impact on key client relationships.”

Infosys recently named former SAP board member Vishal Sikka as its first non-founder chief executive. He will join the company on 1 August.

Analysts with Kotak Institutional Equities Research expect “solid 4.6% c/c (constant currency) growth for TCS, while HCL Technologies Ltd will chug along with 3.9% US dollar growth”.

“Certain company-specific issues at Infosys and Wipro Ltd mean they will report revenue growth towards the lower end of the pack. We expect 1.8% and 1% c/c growth for Infosys and Wipro, respectively,” the analysts added in a 30 June note.

Analysts expect Infosys’s “margins to narrow 210 bps (basis points) on account of rupee appreciation, wage hikes and visa costs. Infosys is likely to retain its full-year 7-9% revenue growth guidance”.

One basis point in one hundredth of a percentage point.

TCS, according to the Kotak analysts, will report a “solid quarter with broad-based growth…sequential growth to accelerate to 5.1% (4.6% in constant-currency terms)” but its operating margins may decline by 210 bps due to wage hikes and rupee appreciation.

Hitesh Shah, director of equity research at IDFC Securities Ltd, expects 1-5% sequential growth for the top 5 IT firms due to a healthier demand environment for IT outsourcing in key markets like the US and Europe.“TCS would be at the higher end with about 5% growth and Wipro at the lower end with about 1%. Infosys, TechM (Tech Mahindra Ltd), and HCLT (HCL Technologies) would report 2-3% qoq growth. Small and mid-cap companies are estimated to report a wider gap in qoq USD (US dollar) revenue growth (-3% to +5%),” said Shah. He, however, added that wage hikes, US visa costs and rise in the rupee could affect margin in the June quarter.

Companies that have increased wages from 1 April are likely to report 220-450 bps sequential decline in margins, according to Shah. Hence, those with no wage hikes—TechM and HCL Tech—“are better placed in Q1FY15”.

According to a 30 June note by Motilal Oswal Securities Ltd, revenue growth for Tech Mahindra, Persistent and KPIT Technologies Ltd will be muted, while margins will decline.

Tech Mahindra, the note said, “will suffer from the base effect of Comviva, a single project execution and one-month impact of discontinued BT amortization—collectively upwards of $10m; KPIT is likely to suffer from a change in scope of work from its Telematics account in India; while Persistent is facing a decline in IP-led revenue on a strong 4Q base and also deferral in execution of certain projects due to delayed visa issuance”.

Ashwin Mehta and Pinku Pappan of Nomura Securities Co. Ltd, in a 1 July note, have forecast Infosys to retain its guidance of 7-9% dollar revenue growth for fiscal 2015, and expect TCS to “reiterate its bullish outlook on FY15F growth”, on the back of growth in the US and better growth in the BFSI (banking, financial services and insurance) sector.

Analysts expect Wipro to guide for 2-4% sequential dollar revenue growth in the June quarter on the back of “recent strong deal flow announcements”. They have forecast Cognizant Technology Solutions Corp. to “keep its FY14 revenue growth guidance unchanged at 16.5%+ and guide for a 5%+ growth for 3QFY14F”.

On Tuesday, Infosys shares lost 0.30% to close at Rs.3,333.80 apiece on BSE. TCS closed down 1.36% at Rs.2,449.70 per share, while Wipro fell 1.26% to close at Rs.550.65 per share, and HCL Technologies ended down 2.24% at Rs.1,474.25 per share. The BSE IT Index lost 1.05% to close at 9,455.41 points, while the benchmark Sensex ended down 1.98% at 25,582.11 points on Tuesday.


IBM Launches IT Security Operations Center in Costa Rica

June 20th, 2014

IBM launched a security operations center (SOC) in Costa Rica on Wednesday, marking one decade of operation in the Central American country. The new center, the first in Costa Rica, adds to IBM’s existing services offered in the country including cloud, business analytics, project management, human resources and financial services.Outsourcing13
“This center not only positions Costa Rica as a regional leader in IT, it also recognizes the talented and skilled IT professionals that bring world-class services to our clients in the region,” said James Rutledge, Vice President of Strategic Outsourcing for IBM Latin America.

Delighted Costa Rican President Luis Guillermo Solís stated that the IBM center “reinforces the international image that Costa Rica is a strategic target for high-tech investments.”  Solís, who recently toured the U.S. Silicon Valley in a bid to lure high-tech investment, says he wants quality jobs for his country’s talented citizens.

The security center works round-the-clock monitoring the security events experienced by IBM clients, assessing their potential impact on the business. The U.S. tech giant stated that the SOC would help it protect ‘people, data, applications, transactions and the infrastructure for all businesses’ in the region.

“Companies like IBM clearly demonstrate the evolution that the services industry is undergoing in Costa Rica as companies here move forward to manage more complex and sophisticated processes,” said the Minister of Foreign Trade, Alexander Mora.

In Costa Rica, IBM has also introduced several educational initiatives, providing student scholarships through a program sponsored by Costa Rican Investment Promotion Agency (CINDE). Most of its university courses are focused on the cutting-edge cloud computing technologies. It is providing software to 12 educational centers helping citizens improve knowledge of the English language.

This is IBM’s 10th SOC and together they monitor 15 billion security events every day.


Obama’s New IT Project Initiative – A Step In The Right Direction

January 8th, 2014

The Wall Street Journal on Saturday had a front page article on the White House initiative to create a new agency to manage large IT projects and increase federal hiring of key IT specialists from industry.  The White House has stated this is in response to the failure of the rollout.outsourcing36

As someone who has provided IT services to the government (cybersecurity, software development, project managers) for over 12 years, I think this is a step in the right direction, but it misses some of the key reasons for the failure of the site and some of the blind spots in the current IT procurement process.

The problems noted by the White House are by no means new.  Dr. Marv Langston, former Department of Defense Chief Information Officer (CIO) noted these and other problems with the federal process for acquiring IT systems in his blog, here.

Congressman Darrell Issa (R CA-49), the Chairman of the House Oversight and Government Reform Committee, sponsored bill HR 1232, the  Federal Information Technology Acquisition Reform Act, with similar goals, reform the way in which the federal government procures information technology systems.

The problems the White House has noted in the Wall Street Journal Article without doubt exist.   These include the lack of internal expertise within some federal agencies to manage large IT projects, the extended hiring process to hire federal workers, and lack of a single concentrated government entity that manages IT projects.  In addition, the following issues compound the problem:

A contract selection process based upon the military industrial complex vs. innovation and fixed prices.  As a defense contractor, I find the term “military industrial complex” most often used by former (or current) hippies who believe that if the U.S. eliminated their military all the other world powers would follow our example and we’d join arms across the world and sing “Cumbaya”.  In this context, I use the term to describe an acquisition process which has been developed with huge influence from behemoth defense contractors with the aim of steering the huge bulk of federal money right back to…you guessed it!  To even bid on federal government work requires an infrastructure that would make most small business owners cringe, and the cost of dealing with the federal government compliance requirements drives up the price of services and goods well over what would normally be a market rate.

The prevalent use of “cost plus” contracts. Cost Plus contracts are used by the government to procure services or products that are too difficult to properly scope.  The government agrees to cover all of the contractor’s costs, and the contractor agrees to take a much lower profit (sometimes below 5%) in order to get the work.  Unfortunately, the use of these contracts has become more prevalent for several reasons.  First, is there is very little scoping requirement on the part of the government, they just pay the legitimate costs of the contractor.  Second, the idea of limiting contractors’ profit, or “fee” appeals to a large number of federal employees who chafe at the idea of contractors making “too much money.”  Unfortunately, the net effect of these contracts is apparent to any high school economics student: contractors continue to inflate their costs and the taxpayer pays far more than they should for the final product.  In addition, the contracts become viewed as a jobs program for contract employees (many of whom are retired federal or military personnel) rather than an efficient means of procuring services using taxpayer money.  I have seen hundreds and hundreds of IT contracts that are scoped not by the deliverables, but by the number of people that will be employed on the contract.  Can you imagine Microsoft outsourcing a large software project by stating that they needed “25 software developers for a five year period”?

Delegation to local officials who based awards upon local preferences vs the actual company’s capability.  “All government work is local.”  I have heard this quote many times over the years, and it is true.  Whatever state or region is assigned a specific acquisition project, the locally based federal officials are likely to give some sort of preference, overt or subtle, to local contractors or those with a strong local presence.  This is not a symptom of corruption necessarily, but it is human nature to trust those whom one knows.  Unfortunately, this can lead to skewed acquisitions that may exclude highly qualified companies that can’t afford to have an office in Littletown, Middle America.
A procurement process that is often delayed by months or years.   Many federal procurements take 18-24 months.  Even with those large timeframes procurements can often be delayed another 12-18 months beyond the due date, with an end result of a system that was scoped 3-4 years prior finally being awarded.  With technology cycles being what they are, the original procurement sometimes may not even be require any longer, or might have been supplanted by another technology.

A broken Small Business Innovation Research (SBIR) process .  This federal program started as a great idea, setting aside small (100K-$1M) research projects for small companies with easier an acquisition process to generate innovative ideas from something other than the typical huge defense behemoths.  Unfortunately, however, the program suffers from very low conversion rates from successful research projects to programs, partially because of the need for better integration with programs that it is supposed to benefit.  As stated, these programs might have been in procurement and in development for close to, or over, a decade and even if a SBIR program comes up with an innovation that could be useful, the ability to change the program to incorporate that innovation is highly limited, if not impossible without re-procuring the entire system.

Before trying to invent a new solution to something people familiar with the problem have been aware of for years, the White House should look carefully at Issa’s HR  1232 bill, it likely addresses most of the issues that cropped up with the ACA Healthcare exchanges.  It would have been good if someone from the White House had looked at it earlier, before attempting such a massive IT project without any assurances that it would simply “go” using the same old broken procurement systems.


Wipro’s Premji Says Co’s Best Days Yet To Come, Thanks To U.S.

July 26th, 2013

The executive in charge of Wipro WIT +0.86% Ltd, one of India’s biggest IT firms, said his companies best days are still ahead of it. And the U.S. economy is at least partially to thank for it.Chairman of Wipro Limited, Azim Premji l

Azim Premji, a Forbes ranked billionaire , said his company is poised for double-digit growth in the coming years thanks to the U.S. market, the Economic Times of India reported on Thursday from Bangalore.

Premji sang the U.S. economies praises in the companies annual general meeting, noting that the America market was better now than what is was at the start of the year. Outside of the U.S., the Middle East was the only other bright spot, home to rich frontier markets in the Gulf.

The double digit growth comment suggests that Premji is happy with the company’s first quarter earnings.

They will report earnings on Friday. The market also seems willing to believe Premji’s Wipro will meet its earnings target, with share prices rising by 0.7% in mid afternoon trade on the NYSE. Shares are down over 6% year-to-date, the worst performer out of India’s three largest Bangalore based IT outsourcing firms.

Insider Monkey reported today that hedgies were gobbling up Wipro shares ahead of tomorrow’s numbers. They said that seven of the hedge funds they track were long Wipro now, a change of 17% from one quarter earlier. The stock is up nearly 5% in the last five days, but nothing unusual as Tata Consultancy and Infosys are also tracking the same way.

With hedge fund positions undergoing their usual ebb and flow, there exists a few key hedge fund managers who were upping their stakes significantly, according to the guys at Insider Monkey.

Arrowstreet Capital, managed by Peter Rathjens Bruce Clarke and John Campbell, built up the largest position in Wipro by the end of the quarter. Arrowstreet had $4.1 million invested in the company, according to Insider Monkey. Steven Cohen’s beleaguered SAC Capital Advisors also initiated a $400,000 position during the quarter. Insider Monkey reported that Bruce Kovner‘s Caxton Associates LP and Israel Englander‘s Millennium Management were also building their positions in Wipro.

Wipro still looks expensive. It’s trading at 28 times trailing 12 month (ttm) earnings while Infosys is trading at 16.5 times ttm and Tata Consultancy (NSE:TCS) is trading at 24.2 times, even after beating earnings estimates this month.

Wipro’s fiscal year ended on March 31, 2013.

Premji and Premji’s foundations and trusts are the biggest shareholders in Wipro. As of the end of March, he owned 93.4 million shares worth currently $768.72 million. Premji is India’s third richest man and the 91st richest man in the world, according to our calculations here at Forbes.

World wide, IT Services spending is expected to grow 4.2% in 2013 and 4.6% in 2014, according to India IT research firm Nasscom. The growth is fueled both by use of IT to reduce cost structure as well as increased adoption of cloud, SEO analytics and social media.

India continues to be the global sourcing leader. Global sourcing accounts for only a little over 10% of global technology spending and this highlights India’s growth potential in the context of the large and untapped market opportunity, Wipro said in its recent Annual Report.


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