Posts Tagged ‘USA’

Speed up your document conversion project with outsourcing in the USA

May 26th, 2010

The word “outsourcing” has taken on a negative quality over the years because it immediately implies sending the work overseas for cheap labor and sketchy results. Before I get in to the meat of this article I wanted to clarify outsourcing, any time you hire an outside resource to complete a task you are outsourcing … so why not use companies right in the USA?

Sometimes it boils down to dollars; if you are on a really tight budget there may not be another option. If you are after reliability then using a company within the USA is your best option! A few other incentives for using mainland companies is a common language, the ability to call with questions and get customer service and sometimes price is comparable to overseas depending on the project (and especially when you compare shipping of documents and having to have work redone).

Moving forward, document conversion projects that lend themselves to outsourcing are typically large, hairy, monsters in the beginning that need a strong experienced staff to get the job done right. For instance, think about the sheer quantity of paper to be scanned … the amount of work involved to make sure each document can be found after the conversion is complete.

Although there is a number of high-volume scanning products on the market to complete a task like this, which is only a portion of the work. Once the papers or microfiche has been scanned there needs to be a document management software and storage solution in place to receive the scanned documents, read them and build a searchable database. And I bet you know as well as I do that these products never work perfectly together on the initial installation!

Let’s say you have a room that is 15′ x 15′ that you use for storage, shelves that go 6′ high packed as tight as you can get them. Banker’s boxes full of paper neatly organized (well sometimes) just waiting for a catastrophe. How many employees would you have to pull away from their existing jobs to scan and verify each of those pieces of paper in order to get the backlog of stored documents in to the new system? Don’t forget you now need to task other employee’s (or bring in temporary help) with the full-time work these employees did before the conversion project started. I don’t need to go down this rat-hole any further, you get the idea.

Taking on a document conversion project is way more than just scanning documents, and it is easily one of those projects that really do need to be outsourced at the onset and then handed over to the staff to maintain. The trick is:

Finding a reliable resource to select the right infrastructure to fit your document storage needs long term.

Knowing your new document management system will be easy to use and all key employees are trained thoroughly.

Having ALL of your existing documents scanned in verified in to the document management system so they can be found easily.

Have a clear system in place for maintaining the incoming documents in order to keep your company organized.

Do your research when looking for a reliable company to take on your document conversion outsourcing; I received the information in this article from Digital Storage, Inc. out of Long Island, New York. They were extremely helpful in helping me understand every aspect of this process. Outsourcing does not have to be a negative experience, when you find the right resources.

Source:http://www.ebay-n1.in/562215-Speed-Up-Your-Document-Conversion-Project-With-Outsourcing-in-the-USA.html

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Web designers realize revenue increases by outsourcing to US-based tech company

March 31st, 2010

Web designers have long faced a multitude of problems when fulfilling client requests. For most web designers, a variety of services can be requested creating the need for outsourcing of different project deliverables. However, now these web designers can seek support from a company birthed as a result of the same problems they currently face.

WebDesignersHelper.com is a 100% owned and operated online service that provides access to its technical staff. Traci Knoppe, a web designer herself, conceived the idea to solve her own project outsourcing issues. “Since all my clients are US-based, it became too cumbersome for me – as a web designer – to outsource and manage workers overseas. There were time difference issues, language barriers, and cultural aspects that simply could not meet the needs for my clients,” Traci states. “When I looked inside the US, I found there was an abundance of highly qualified, skilled individuals to whom I could outsource. They delivered at a much higher quality level and at a surprisingly affordable price.”

As Mrs. Knoppe’s refined her outsourcing process, she found that other web designers wanted to utilize the US-based resources she had already uncovered. “It seemed obvious that I needed to create a business that would allow other web designers to take advantage of what I had found,” she shares.

In only six months, WebDesignersHelper.com has become a hub for all kinds of online entrepreneurs – especially web designers wanting outsourcing options. Besides the obvious attraction factor of using only US based employees, contractors, and resource partners, WebDesignersHelper.com offers a unique pricing structure that makes it affordable. The Platinum Plus plan was developed with web designers in mind as it offers the highest amount of task allocation for the price. In addition, the web designer receives a dedicated project manager who communicates via phone on a weekly basis, and oversees all active tickets the web tech team is handling. This allows the web designer the freedom to plan his or her time more effectively, have all project elements completed faster, close open customer invoices more rapidly, and still have sufficient time for cultivation of new business.

Source:http://pressmediawire.com/article/Advertising__Marketing/Advertising__Marketing/Web_Designers_Realize_Revenue_Increases_by_Outsourcing_to_USBased_Tech_Company____/21698

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Bay company at the top of the Google pile

February 20th, 2010

A PORT Elizabeth software development company is ranked top of the crop on mega search engine Google.

Whenever an internet user searches for web-based business solutions, CompRSA is the first link to appear.

Based at the King’s Court Complex in the Bay, the company has received the most hits for web-based business solutions on Google over the past four weeks.

Founder and chief executive Johan Swart said it was “an honour and a major achievement to be at the top of an international search engine like Google”.

Swart, who founded Comp- RSA 10 years ago, attributed their success to “product development, the services we provide and the fact we know how to do search engine optimisation”.

“There are certain criteria to be placed at the top. It also depends on how long you’ve been in business – and your achievements count.

“We appear first on 204 search engine sites,” explained Swart.

CompRSA specialises in web- based business solutions development and outsource software development.

“We provide outsourcing solutions, staff augmentation, implementation consultants and offshore development services to enterprises worldwide,” said Swart.

Services include web-based application development, outsourcing, website development and Legacy Application Development.

CompRSA’s clients include estate agents who use the RealVID product for online auctioning worldwide, while motor sales companies makes use of AuctionRSA which is an online reverse bidding site.

Other products include CompSMS, a web-based SMS application for sending bulk SMSs.

Comptags is a new product in South Africa which uses radio frequency for identification.

“We landed the sole distribution rights for CompTags from a major German supplier,” said Swart.

SMS2work enables two-way SMS communication by helping blue collar workers find employment.

“We’ve approached Business Against Crime and are still looking for a cellphone company and bank who will join the project.”

Swart also owns Ciglit, a brand of electronic cigarette which is non-flammable.

He also owns four World Cup guide sites, namely the PE World Cup Guide, the Durban World Cup Guide, the Cape Town World Cup Guide and the Johannesburg World Cup Guide.

Swart employs 34 staff members and also offers a 24-hour support help desk service to his company’s US-based clients.

Source:http://www.weekendpost.co.za/business/article.aspx?id=533640

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Obama again slams outsourcing to India

February 13th, 2010

Accusing US companies outsourcing business to India of following unfair business practices, President Barack Obama says his proposal to tax firms shipping jobs overseas was only intended to provide a level playing field.

“If you are a business here, entirely located in the United States, and investing in the United States, and hiring workers in the United States, you are paying a 35 percent rate,” he said in an Oval office interview with Bloomberg/Businessweek.

“If you are a multinational and you are investing in India, and your workforce is in India, and your plants and equipment are in India, but your headquarters are here, you are taking deductions on all the expenses in India, but you are keeping your profits outside the United States, that just doesn’t seem entirely fair,” Obama said.

“The same is true where you have companies that have 90 percent of their sales in the United States, but are posting 90 percent of their profits overseas.”

“You get a sense there that the accountants have been busy,” he said, suggesting that these companies were taking unfair advantage of current tax laws.

Obama said taking note of “some legitimate concerns” about a similar proposal last year, “we made modifications around some of these proposals.”

Some US companies had then “pointed out, well, we may be investing a lot in R&D here in the United States, but we have got to have factories or sales forces outside the United States, and you don’t want to discourage  from doing that.”

“But our goal here is simply to make sure that there is an even playing field between businesses who are investing in the United States, hiring US workers, selling to a lot of customers here as well as overseas, and those who are operating across borders,” Obama said.

“And that is an area where there can be some legitimate debate, but certainly shouldn’t be portrayed, somehow, as being anti-business.”

Source:http://www.zeenews.com/news603707.html

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Indian IT firms hiring local talent in U.S.

February 8th, 2010

U.S. economy may be coming out of recession but there are still thousands of people who are unemployed. To ease the pain Indian IT companies are hiring local talent to strengthen their company. In the past 12-18 months, around 15,000 US professionals have joined Indian firms across function, from entry-level customer care to senior level sales and consulting positions, reports Shelley Singh of Economic Times.

IT veterans that ET spoke to say this trend would gather strength in the coming months, as Indian players strive to address concerns over flight of jobs, besides strengthening their own onsite services delivery capability.

Indian IT’s umbrella body, Nasscom, sees US protectionism as a key issue that could slow down growth of the $50-billion technology outsourcing business, spurring Indian companies to hire more local talent. The US market accounts for 61 percent of the business for Indian services providers.

Today, locals comprise about 30 percent of the Indian IT employee base of over 100,000 in the US. This is up from just a few hundreds 4-5 years ago, when most onsite needs were met by flying out engineers from India on H1B visas and the local talent was sought only for a few consulting type jobs.

“It’s also a sign of evolution and maturity of the industry. More Indian companies will be creating onsite jobs and hiring local talent as the industry expands,” says Pramod Bhasin, chairman of Nasscom & CEO of Genpact, India’s largest business services provider.

The onsite jobs include client interfacing functions like consulting, sales, solutions requirements and solutions deployment while the manpower intensive testing, coding and maintenance work gets done from remote locations, mainly out of India. Infosys has over 11,000 employees in the US and Wipro has 7,000, about a third of who are local Americans.

Wipro also opened a new office in Atlanta this fiscal. “We intend to localise more and almost all the 1,000 positions in the Atlanta office will be staffed by local hiring,” says Saurab Govil, senior vice-president, HR, Wipro Technologies. Last year, TCS hired at least 300 associates in the US and in its new facility at the Cincinnati suburb of Milford which can accommodate 1,000 associates.

Genpact has 1,500 people in the US, 90% local Americans, in cities like Wellsburg, California and Danville in Illinois. Of its 27,000 employees, Firstsource has 4,000 staff in the US (all Americans) and the $200-million Mumbai-based services player Mastek’s top management team is mostly American, based out of the US. Last year, it hired 350 local services delivery professionals as well.

“As the industry has grown bigger, there’s lot more need for long-term staff. This need is being met by local hiring. At the same time, the short term assignments are done by a combination of locals and flying out staff from India,” says TV Mohandas Pai, member of board and director, HR, Infosys Technologies.

The present spurt in hiring locals is due to a combination of the “economic slump and more easily available talent”, says Ameet Nivsarkar, VP, Nasscom. In fact, most Indian companies hire local talent in what are Tier II cities in the US like Arkansas, St Antonio, Tampa, Kansas City, Alabama, and Buffalo.

Talent here is 15-20% cheaper than in big cities, understands the requirements, needs no training to start and service providers creating local jobs are more favourably looked at when pitching for business.

“For a lot of government and healthcare projects awarded in the past six months, customers prefer a US presence. Hence, the number of locals has gone up,” says Rishi Das, CEO, CareerNet Consulting, a Bangalore-based search firm.

Source:http://www.siliconindia.com/shownews/Indian_IT_firms_hiring_local_talent_in_US-nid-65244.html

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US Universities increase interest in outsourcing

January 20th, 2010

US Universities are showing increased interest in outsourcing. IT decision makers are looking to the discipline to help them meet important challenges and priority business initiatives, according to a survey from CDI IT Solutions.

According to the survey, the biggest challenge faced by higher education IT leaders is the need to effectively balance the provision of resources for their constituencies against their focus on strategic initiatives. Some other important challenges highlighted include: preparing for disaster recovery; the ability to testing systems; application development; security (threat of breaches) and IT staff retention.

“As their CIO counterparts in the private sector learned in past business cycles, IT leaders at colleges and universities are beginning to recognise the value of outsourcing services to stretch tight budgets while maintaining quality service delivery to faculty, students and administration,” comments Andy Cvitanov, president of CDI IT Solutions.

Half of the survey respondents said they already outsource some IT services with the most common being those considered non-strategic, such as student email, laptop distribution, printer support and project management. Nearly all respondents said they thought outsourcing would be good for their institutions.

Source:http://www.sourcingfocus.com/index.php/site/newsitem/2078/

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