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Posts Tagged ‘VODACOM’

Vodacom, NSN close to signing five-year outsourcing contract

January 20th, 2011

Vodacom’s Tanzanian mobile unit is close to signing a five-year network operations outsourcing agreement with Nokia Siemens Networks (NSN). Under the partnership contract NSN will optimise, modernise and manage Vodacom’s cellular networks in the country and operate them for the next five years. Further, as another aspect of the deal a number of Vodacom Tanzania employees from its network operations division will be transferred to NSN. Vodacom Tanzania operations managing executive, Daniel Bakker, said: ‘Nokia Siemens Networks’ capabilities to ensure network efficiency, service quality and global best-practice-in-network operations will enable Vodacom Tanzania to improve network efficiency and maintain operational performance, while freeing up resources to focus on our core business of delivering the best and most advanced technology and experience to our customers.’

Source:-http://www.telegeography.com/cu/article.php?article_id=35837&email=html

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Tags: contract Outsourcing VODACOM

SAP, Swicon360 and Vodacom business unveil local hosted BPO cloud service

March 5th, 2010

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Business technology and international human capital management (HCM) solution provider, Swicon360 has unveiled a new business process outsourcing (BPO) service called HCM Spectrum in the Cloud, in partnership with software group SAP and hosting partner, Vodacom Business.
Swicon360’s HCM Spectrum in the Cloud supports SAP ERP HCM application and completes the company’s range of HCM-focused solutions, now locally hosted in the cloud by South African partner, Vodacom Business.
“In association with industry leaders SAP AG and Vodacom Business, we have introduced a solution that takes human resource management to a new level in making services available as a virtual and easily accessible platform. It is essentially offered as human resources as a service”, said Markus Bucher, CEO at Swicon360.
The new solution allows enterprises and SMEs to cost-effectively access best practices in HCM, without upfront investments in hardware and infrastructure, with cost savings from 30% upto 60%, according to Bucher.
The full-setup includes forecasting, planning and hiring management, SAP support services, HCM on demand services, plus IT services provided by Novell and technical support backed by BasisOne.
HCM Spectrum in the cloud will be distributed throughout Africa in association with business partners and payroll companies such as Deloitte, A&O, TIS.
“We are focusing first on SADC region and Africa. We are in discussion with a partner in Nigeria and with 2 more international partners”, added Bucher.
William Hart, Head of Outsourcing for UK, Ireland and South Africa at SAP, told ITNewsAfrica.com that, although launched in South Africa, the solution would “extend to other African countries in the regional SAP hubs in East Africa, West Africa and SADC. This is the first SaaS platform completely hosted on African soil, with Swicon360 having data centers in South Africa”.
Swicon360 is a SAP-certified provider of BPO services. The company operates in the BPO market with clients like Bosch, Roche, Holcim or Telecom Namibia.