Posts Tagged ‘Wipro’

Indian IT companies battle it out for Rs 11k-cr Australian pie

September 15th, 2014

Indian IT companies will be fiercely competing with MNCs for five big IT contracts in Australia valued at over A$2 billion (Rs 11,000 crore).infosys

Infosys, Wipro, TCS and HCL Technologies are participating alongside IBM, HP and Capgemini in request for information (RFI) and request for proposal (RFP) for incremental IT outsourcing work coming from Sydney Water, Rio Tinto, Jetstar, Aurizon and Transport for NSW, said an Australian IT consultancy firm that did not want to be named.

Incumbent IT vendors IBM, Infosys and Accenture have sought RFIs and RFPs to participate in mining major Rio Tinto’s A$750 million IT-BPO contract. The work is in HR, analytics, engineering and logistics. Rio Tinto had previously outsourced procurement to Infosys and finance & accounting (F&A) to IBM. Accenture was engaged with the mining major for ERP and application support, while CSC maintained its IT infrastructure. These previously outsourced 10-year contracts were worth A$3 billion.

Jetstar, a wholly-owned subsidiary of the Qantas Group, is considering outsourcing work related to ticketing, customer loyalty programme, analytics, HR and F&A. Wipro TCS and Genpact are participating in the RFIs/RFPs. “Jetstar is currently using Lincom for virtual desktop support. It has been subcontracted through Tech Mahindra. Jetstar’s customer support is partially outsourced to Teleperformance and Convergys,” the consultancy said.

Australian companies are reviewing monolithic contracts and are breaking them down into smaller ones to drive operational and cost efficiencies.

The Australian IT services market has gone through several cycles of IT outsourcing with strong demand particularly from public sector utilities. Last year, New South Wales (NSW) Transport had floated an expression of interest (EoI) for next generation infrastructure services (NGIS) that includes server and webhosting, data centre infrastructure and end user computing. Infosys, Wipro, HCL and TCS, as also HP and IBM, participated in the EoI.

“Analytics and BPO will lead the charge (in contracts). Public sector contracts have opened up in a big way. There will be at least 7-8 RFPs in both federal and state governments in the next six months,” said Mohit Sharma, director of Australia-based advisory firm Mindfields.

Siddharth Pai, president in outsourcing advisory firm ISG Asia Pacific, says Australia is one of the early adopters of offshoring, with Telstra using offshoring a decade back. Infosys counts the telecommunication and media company as one of its top ten customers.

Australia’s largest rail freight operator Aurizon is floating an incremental A$500 million contract for IT and BPO services. The freight operator is looking to outsource F&A, procurement and analytics, for which Capgemini, Wipro, Genpact and WNS have sought RFIs and RFPs.

Source:http://timesofindia.indiatimes.com/tech/tech-news/Indian-IT-companies-battle-it-out-for-Rs-11k-cr-Australian-pie/articleshow/42493940.cms

Wipro, Infosys bet on Internet of Things to revive telecom business

September 10th, 2014

Indian IT service providers such as Infosys and WiproBSE -0.76 % expect Internet of Things and adoption of cloud computing to open up new revenue streams in their telecom business even as telcos cut down spending on their traditional outsourcing contracts.
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“There is huge opportunity due to the potential of Internet of Things,” said Ayan Mukerji, chief executive of Wipro’s media and telecom strategic business unit and product engineering services. Internet of Things, or IOT, refers to interconnection between different objects and devices through the internet.

“In many ways, we are going back to centralised computing, i.e., intelligent cloud platforms, digital highways and connected devices. Products and services will increasingly be available across automotive, banking, and other industries,” Mukerji said. Wipro’s engagement with clients such as British telecom giant BT around domain-specific operational projects is helping it tide over the current challenging times, he said.

“Revenue share from non-core areas is increasing, i.e., in cloud services, networking and data center services and the IOT opportunity.” This comes at a time when traditional revenues decline. Some of the world’s largest telecom companies, including AT&T and BT, which outsource significant IT work to Indian firms, are seeing voice revenues declining at a faster clip than an increase in data revenues.

At the same time, the likes of Skype and Google that provide voice calls, do almost all their IT backend work themselves. Yet the new opportunities have started having an impact on IT firms’ revenues. Although telecom and media contribution to Wipro’s revenues has been declining over the last few years — from 18 per cent in 2011 to 13.8 per cent by the end of March 2014 — the unit has posted a growth of more than 4 per cent in both the fourth quarter of last fiscal and the first quarter of this fiscal year.
One of the factors, according to Mukerji, that helped the division do better than overall company’s growth has been the demand for telecom network design as “telecom IT and the network are becoming more integrated”.

Tom Reuner, an analyst at a London-based IT research firm Ovum, said: “Wipro is a good example of developing longterm client relationships around domain-specific operational projects and scaling them out over time. Examples for this are their contracts with BT and Talk-Talk in the UK.”

Wipro’s rival Infosys, too, expects its existing telecom clients such as AT&T to open up new revenue streams for the company. “AT&T has launched AT&T Digital Life services, where they are offering to take care of home security, automation and climate control at per month subscription,” said a senior executive of the company, adding that the US telecom giant is extending this to Europe and other international markets.

“So Infosys is going to partner with AT&T to provide billing and web solutions, which will be offered to AT&T on pay per use model and this will allow us a vehicle and give entry to Infosys to entry to the European markets,” the person said. Infosys’ share of revenues from telecom unit declined from 9.7 per cent in FY 2013 to 8.3 per cent in FY2014 as most of its client face pressure from “over-the-top” players such as Skype and Google. IT companies are now looking to win more transformational deals.

Wipro’s Mukerji said the industry will see more transformational deals in the range of “$100-250 million” than mega deals, including northwards of $500 million. “My objective is very clear that the telecom and media business unit should not be margin dilutive within the company,” he said.

Source:http://economictimes.indiatimes.com/tech/ites/wipro-infosys-bet-on-internet-of-things-to-revive-telecom-business/articleshow/42123494.cms

Wipro Global Infrastructure Services Achieves Strong UK Customer Satisfaction Scores

September 9th, 2014

Wipro Ltd., a leading global Information Technology, Consulting and Business Process Services company has been acknowledged as a leader in several categories of the 2013 KPMG UK ICT Outsourcing Service Provider Performance and Satisfaction (SPPS) study.outsourcing29

The study which analysed satisfaction scores for 22 service providers, ranked Wipro’s Global Infrastructure Services (GIS) business first, in the Infrastructure Management category and the Managed Network Services category. The respective customer satisfaction levels of 73% and 68% achieved in these categories are 12% and 10% above the industry average.

“We can only grow when our clients are satisfied and can see a real positive impact on their business through working with us,” said G. K. Prasanna, Chief Executive, Global Infrastructure Services, Wipro Limited. “Our deep investments in the practice help our customers meet their dual mandate of delivering ruthless efficiency coupled with business enablement. This customer centric view makes us the partner-of-choice to our customers in their transformative journey to the new world,” he added.

KPMG’s annual customer perception study evaluated 490 contracts across 210 participants, analysing satisfaction scores for 22 service providers.

The Infrastructure Services market is poised for high growth, with many organizations readying themselves for the next wave of transformation. Wipro provides Infrastructure Services to global customers using state-of-the-art tools and processes. Wipro’s GIS services portfolio spans Data Center, End User Computing, Networks, Managed Services, Cloud, Business Advisory and Global System Integration services. Underpinning these services is Wipro’s ServiceNXT™ platform which helps provide customers with a future-ready IT landscape more responsive to business needs.

Wipro has recently won deals from companies like Corning Incorporated, a world leader in specialty glass and ceramics and Carillion, a UK based leading integrated support services company with a substantial portfolio of Public Private Partnership projects and extensive construction capabilities. Wipro will be providing infrastructure services as a part of these deals.

Source:http://www.sys-con.com/node/3175159

Indian Wipro invests in Australian graduates

September 4th, 2014

Wipro is investing in its Australian footprint with the introduction of a hiring program targeting local graduates. Wipro is an Indian IT consulting, business process outsourcing (BPO), and research and development (R&D) company. It has Australian offices in Sydney and Melbourne.outsourcing34

The program – which replicates Wipro’s initiatives across the rest of its markets of operation – shortlists graduates based on interview performance; the company has already commenced speaking with students in Australian universities.

“The Australian graduate hiring program is another important step in our global initiative to localise our workforce and closely follow the programs rolled out across the US, UK and Africa,” Wipro human resources senior vice-president and global head, Saurabh Govil, said.

“Each of these are created specifically for the market and leverages Wipro’s industry leading talent development exercise and infrastructure.”

“The key mandate is to provide practical experience to the graduates.”

Those hired following the interview process will be enrolled in a six-month training program that will be concluded at the company’s headquarters in Bangalore.

The first three months consist of training in programming and technical skills, while the final period involves practical training by shadowing live customer projects.

Wipro claims the program is structure with focus on mentorship and frequent feedback to individuals.

On completion, graduates will work as full-time employees in one of Wipro’s Australian facilities.

Source:http://www.arnnet.com.au/article/554206/indian_wipro_invests_australian_graduates/

Python is still greek to India’s top IT firms

September 3rd, 2014

Recently, one of India’s top software companies was faced with quandary. It had won a $200 million (Rs 1,200 crore) contract to develop an app store for a large US bank, but did not have adequate numbers of programmers who could write outsourcing32code in Python, the language most suited for the job. Eventually, it paid thrice the billing rate to a group of freelance Python programmers in the US. And learned a valuable lesson about the importance of a language named after the British television comedy series Monty Python.

For a nation regarded as a software programming powerhouse, the episode has salutary lessons. While skills in traditional computer languages meant for stitching software applications and maintaining large mainframe computers are a strength, ignoring Python could prove to be a costly mistake.

“Because companies like Infosys and TCS prefer proprietary languages like Java or dot NET most students think of these as an option in college. That is the reason you don’t get good quality talent in the industry to work with us in Python,” said Jofin Joseph, cofounder and chief operating officer of Profoundis, a Kochi-based technology startup which has been struggling for about a year to hire young Python programmers.

Python is by no means a new language — it was developed in the late 1980s by a Dutchman Guido van Rossum. It is open source, easy to write and can be used for a variety of applications such as development, testing and scripting. Because of its simplicity and elegance, Python has been embraced by top technology companies such as Google, Dropbox, Mozilla, Quora, Intel, Cisco, Hewlett-Packard, Seagate, Qualcomm and IBM.

In spite of its popularity among developers, Python is yet to find a place in the teaching curriculum of schools or universities, most of which continue to teach the conventional languages such as C, C++ and Java, unlike countries like the United States and United Kingdom where universities and schools now impart Python training.

According to the Institute of Electrical and Electronic Engineers, which tracks programming languages by popularity, Python is the second most popular programming language this year for development on the web after Java. According to HackerRank, which provides a competitive platform for coders, out of a total of 38 programming languages worldwide, 13.95% of all code submitted was in Python, while 19.92% submissions were in Java, and 15.72% in C.

The maximum number of solutions were submitted in C++ with 37.7%. For Python to have such a large share in the submissions compared to legacy languages suggests that coders have started adopting it in a big way, said Anirvan Mandal, product developer at HackerRank.

Indian IT outsourcers like Infosys, TCS, Wipro began by building software when Python was not as popular, and most code was built in languages such as C, C++, Java or .NET. “To rewrite something from C to Python would take a long time, so these companies find it easier to maintain existing code in those languages,” said Mandal. On the other hand, Ajit Kumar, a president at HCL Technologies, said that for IT outsourcing companies, proficiency in Python is now considered as an additional skill for developers.

In May, Google India announced the second edition of its “Code to Learn” contest, where students from classes 7 to 10 have the option to code in Python. “Our intention of including Python in the Code to Learn contest was to introduce a new language to interested students. A lot of professional software developers use Python these days and a number of universities are teaching it as the first programming language but it has less adoption in academia in India,” said Ashwani Sharma, India head for university relations at Google.

However, hiring agencies said that Python is a hot skill that is commanding a premium over traditional languages. For Python programmers with about six years’ experience, the salary could be up to 30% higher than for those with skills in traditional languages. “Of the most commonly required programming languages, Python was the only one to see a year-over-year increase,” said Alka Dhingra of recruiting firm TeamLease.

Source:http://timesofindia.indiatimes.com/tech/jobs/Python-is-still-greek-to-Indias-top-IT-firms/articleshow/41535783.cms

Infosys, Wipro on the prowl, light up M&A Street

September 2nd, 2014

Vishal Sikka at the helm of Infosys and Rishad Premji as head of strategy at Wipro scouting to pick up stake in startups focused on disruptive technologies have made investment bankers optimistic that country’s moribund outsourcing sector could see more deals in the coming months. outsourcing29

However, both foreign and domestic bankers believe that the small acquisitions and partnerships would not be enough and a big buy-out has to be done before the rainmakers who help companies merge and raise capital could raise a toast.

“The mood certainly has changed,” said the head of a Mumbai-based investment bank, adding “and changed for the better”. “We have seen Wipro picking stakes in small companies. Infosys too has decided to follow a similar approach. So it’s just a matter of time before one of these make a big buyout.”

Infosys, which last acquired Swiss management consultant Lodestone for $350 million in 2012, has strutted when it comes to buyout during this time, making many believe that change in leadership could help the company shun its conservative approach.

“Certainly, the outlook has changed and we have started getting calls,” said a senior executive from Infosys merger and acquisition team. “We won’t go for making a big ticket deal unless there is absolutely a compelling rationale. (For now) our sweet spot remains $100-250 million.”

Wipro too is adopting a similar approach, with chief executive TK Kurien telling ET last month that the way ahead for the company is having a more “asset light approach”, with a senior executive adding that the company will look to have more buy-outs in $100-200 million space.

For now, both Wipro and Infosys maintain that they will look at partnerships and buyouts in disruptive technologies, including artificial intelligence and big data as they do not want to be saddled with a heavy workforce. Both these companies are looking to scale up their presence in healthcare and retail space and partnership or a buyout with start-focused on these newer technologies could be done in the coming months, according to bankers and company executives.

Source:http://timesofindia.indiatimes.com/tech/tech-news/Infosys-Wipro-on-the-prowl-light-up-MA-Street/articleshow/41440373.cms

Wipro scouts opportunities in Canada to offset US blues

August 20th, 2014

WiproBSE 1.22 % is betting on two of its largest verticals serving the financial services and oil and gas sectors as India’s third largest software exporter scouts for opportunities in Canada to offset lackluster performance in the US. Outsourcing49

According to industry lobby Nasscom, Canada offers a $2.5 billion market for home-grown IT firms as more Canadian companies, especially in financial services and oil and gas, outsource work. Wipro’s renewed thrust in Canada is because it expects to outrival completion in Canada, boosting North American revenue at a time when the company is barely able to keep up with competition in the US.

“Canada is a hugely important geography for us because we have our goal to regain our glory in the North American market,” Wipro Chief Executive TK Kurien told ET last month. “We can try like hell (but) can only catch up in the US. But Canada is a virgin market. And so that is the strategy for us.”

Kurien’s plans to increase his company’s footprint in Canada got a boost after Wipro won its biggest outsourcing contract, worth $1.2 billion from Albertabased utilities firm ATCO, last month. Bangalore-based Wipro, which posted $6.6 billion revenue in the fiscal year ended in March, has tasked senior executive Brian Allatt to reach out to more utilities and oil and gas companies in Canada. Allatt, previously vice president of strategic accounts, will now be managing director of the division dealing with Canada’s energy, natural resources and utilities businesses and will report to Arun Krishnamurthi, head of the global utilities vertical.

“Both Canada and US are important geographies because of the way energy dynamics are changing,” Anand Padmanabhan, CEO of energy, natural resources and utilities segment at Wipro, told ET in an interview.

“Canada is resource-rich and through the ATCO deal we will like to show what we can offer to the rest of the geography.” Wipro leads the pack in the oil and gas segment, generating a little over $1 billion or about 16 per cent of total revenue. However, in the banking, financial services and insurance segment (BFSI), the company lags rivals including Tata Consultancy ServicesBSE -0.09 % and Infosys. It is working on improving the contribution of financial services to total revenue from the current 27 per cent.

“The Canadian BFSI vertical is another key growth area for us,” said Shaji Farooq, head of the BFSI division at Wipro. Some experts, however, say Wipro could face challenges from that country’s stringent immigration regulations as well as tough competition from bigger rivals. Although companies don’t provide revenue breakups for US and Canada, analysts estimate the local leaders, TCS and InfosysBSE 0.08 %, have a large share of the Canadian IT market than Wipro.

Source:http://economictimes.indiatimes.com/tech/ites/wipro-scouts-opportunities-in-canada-to-offset-us-blues/articleshow/40443351.cms

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